|
Language:
Customer-LoginActivate trial access
2ask - SupportReferencesCustomer-feedback"It is very easy to design the questionnaire; the data can be managed easily."Oliver Wenzlaff Further customer feedback |
 |
Books and literature
In the following you will find selected book and literature recommmendations on the topics
Online surveys in general, Online market research, Employee surveys / Employee satisfaction, 360 degree assessment / Analysis, Customer survey / Customer satisfaction, Quality management surveys, psychological and sociological surveys. General  How to Conduct Your Own SurveyPriscilla Salant, Don A. DillmanDate of publication: 1994, Publisher: John Wiley & Sons, ISBN: 0471012734 
 The Survey Research HandbookPamela L. Alreck, Robert B. SettleDate of publication: 2003, Publisher: Irwin Professional Pub, ISBN: 0072945486
 Mail and Internet Surveys: The Tailored Design MethodDon A. DillmanDate of publication: 1999, Publisher: John Wiley & Sons, ISBN: 0471323543
 Asking QuestionsNorman M. Bradburn, Seymour Sudman, Brian WansinkDate of publication: 2004, Publisher: Jossey-Bass, ISBN: 0787970883
 Survey Research and the World Wide WebDale NesbaryDate of publication: 1999, Publisher: Allyn & Bacon, ISBN: 0205289940
 Survey Research MethodsFloyd J., Jr. FowlerDate of publication: 2001, Publisher: Sage Publications Ltd, ISBN: 0761921915
 Designing and Conducting Survey Research. A Comprehensive GuideLouis M. Rea, Richard A. ParkerDate of publication: 2005, Publisher: Jossey-Bass, ISBN: 078797546X
 Designing Surveys That Work!: A Step-By-Step GuideSusan J. ThomasDate of publication: 1999, Publisher: Sage Publications Inc, ISBN: 0803968523
 Conducting Research Surveys via E-mail and the WebMatthias Schonlau, Ronald D. Fricker, Jr., Marc N. ElliotDate of publication: 2002, Publisher: RAND Corporation, ISBN: 0833031104
 Internet Communication and Qualitative Research. A Handbook for Researching Online.Chris Mann, Fiona StewartDate of publication: 2000, Publisher: Sage Publications Ltd, ISBN: 0761966277
 Computer-Based Testing and the internetDave Bartram, Ron HambletonDate of publication: 2006, Publisher: John Wiley & Sons Inc, ISBN: 0470861924
|
|||||
